Privacy Policy

This Privacy Policy explains how Lanternwick Studio LLC (“Lanternwick Studio,” “we,” “us” or “our”) collects, uses, shares and protects information when you use our mobile apps and games (our “Apps”) and this website (together, the “Services”). We’ve tried to keep it short and in plain language.

1. Who we are

Lanternwick Studio LLC is a Wyoming limited liability company that develops mobile apps and games, distributed through app stores such as the Apple App Store and Google Play. We are the developer responsible for the information described in this policy. You can reach us at support@lanternwickstudio.com.

2. What this policy covers

This policy applies to all Apps published by Lanternwick Studio LLC on any app store and to lanternwickstudio.com, unless an App shows you a different privacy policy. Each App’s app store listing also includes a privacy summary (such as the App Store “App Privacy” details or the Google Play “Data safety” section) describing the data that specific App collects and shares. If an App needs to collect something not described here, we will tell you in the App and update this policy.

3. Information we collect

What we collect depends on the App and the features you use. Many features work without collecting any personal information at all.

Information you give us

Messages to us. If you email us, we receive your email address, your message and anything you choose to include.
Account information. If an App offers an account, we may collect details such as a username, email address or sign-in identifier, and the content or progress you save to that account.

Information collected automatically

Device and app information, such as device model, operating system version, language, app version and general region (derived from settings or IP address, not precise GPS location).
Usage information, such as which screens or features are used, game progress, session length, and in-app settings.
Diagnostics, such as crash reports and performance data, which help us find and fix problems.
Identifiers, such as an app-instance identifier and, if an App shows ads, your device’s advertising identifier (on iPhone and iPad, only if you allow tracking; on Android, an advertising ID you can reset or delete).

Purchases

In-app purchases and subscriptions are processed by the app store you use, such as Apple (App Store) or Google (Google Play). We do not receive or store your payment card details. The app store tells us that a purchase was made (for example, an order ID and the item purchased) so we can deliver it.

Information we do not collect

We do not intentionally collect sensitive information such as precise location, contacts, photos, health data or financial account details, unless an App clearly asks for it to provide a feature you choose to use and you grant permission. You can withdraw permissions at any time in your device settings.

4. How we use information

To provide, maintain and improve our Apps and website.
To save your settings, progress or account data.
To deliver in-app purchases and restore them.
To understand how our Apps are used and to diagnose crashes and bugs.
To show ads in Apps that are ad-supported, and to measure how those ads perform.
To respond to your messages and support requests.
To prevent fraud and abuse, protect our users and comply with the law.

We do not sell your personal information.

5. Third-party services

Our Apps may use trusted third-party services that collect information on their own behalf, under their own privacy policies. Depending on the App, these may include:

App store and platform services from Apple and Google, such as in-app purchases, sign-in, game services and app updates.
Advertising networks, such as Google AdMob, to show ads in ad-supported Apps.
Analytics services, to understand how our Apps are used.
Crash-reporting services, to find and fix problems.
Cloud hosting or backend services — to store account data or game progress for Apps that offer those features.

Not every App uses every service. You can learn more in the Apple Privacy Policy, the Google Privacy Policy and Google’s page on how Google uses information from sites or apps that use its services.

This website itself does not use cookies, ads or third-party analytics. Our web host may keep standard server logs (such as IP address and browser type) for security and reliability.

6. Advertising

If an App shows ads, our ad partners may use your device’s advertising ID and similar information to show ads and measure their performance, and in some cases to personalize ads. Where required by law, we will ask for your consent before ads are personalized. On iPhone and iPad, Apps will ask your permission before tracking you across other companies’ apps and websites, and you can change this at any time in Settings › Privacy & Security › Tracking. On most Android devices, go to Settings › Privacy › Ads (or Settings › Google › Ads) to reset or delete your advertising ID.

We share information only in these situations:

Service providers who help us run our Apps (such as the services listed above), who may use it only to provide their services to us or as described in their own policies.
Legal reasons, when we believe in good faith that the law requires it, or to protect the rights, property or safety of our users, the public or Lanternwick Studio.
Business transfers, if Lanternwick Studio is involved in a merger, acquisition or sale of assets. We will continue to protect your information as described here.
With your permission, for any other purpose you agree to.

8. How long we keep information

We keep personal information only as long as we need it for the purposes above. Account data is kept while your account is active and deleted when you ask us to delete it (see Deleting your data). Support emails are kept for as long as needed to help you and for our records. Some records, such as purchase records, may be kept longer when the law requires it. Third-party services keep data according to their own retention policies.

9. Security

We use reasonable technical and organizational measures to protect information, such as encrypted connections (HTTPS) and limited access. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

10. Children’s privacy

Unless an App’s app store listing says it is designed for children, our Apps are not directed to children under 13 (or the minimum age required in your country), and we do not knowingly collect personal information from them. If we publish an App intended for children, we will follow the app stores’ rules for children’s apps (such as the App Store Kids category guidelines and Google Play’s Families Policy) and applicable laws such as the U.S. Children’s Online Privacy Protection Act (COPPA), including limiting the data collected and using only ad services that are certified for families.

If you believe a child has given us personal information, please contact us at support@lanternwickstudio.com and we will delete it.

11. Your choices and rights

Permissions: you can turn off app permissions in your device settings.
Ads: you can reset or delete your advertising ID as described above.
Uninstalling an App stops further collection by that App.
Access, correction and deletion: you can ask us for a copy of your personal information, or ask us to correct or delete it, by emailing support@lanternwickstudio.com.

Depending on where you live (for example, in California or other U.S. states, the European Economic Area or the United Kingdom), you may have additional rights, such as the right to object to or restrict certain processing, the right to data portability, and the right to complain to your local data protection authority. We will not treat you differently for exercising your rights. We may need to verify your identity before acting on a request.

12. Deleting your data

You can ask us to delete your account and associated data at any time by emailing support@lanternwickstudio.com with the subject “Data Deletion Request.” Full instructions, including what is deleted and what may be kept, are on our data deletion page.

13. International users

Lanternwick Studio is based in the United States. Information may be processed in the United States and other countries where our service providers operate, which may have different data protection laws than your country. Where required, we rely on appropriate safeguards for these transfers.

14. Changes to this policy

We may update this policy from time to time. When we do, we will change the effective date at the top of this page and, for significant changes, give notice in our Apps or on this website.

15. Contact us

If you have questions about this policy or your information, contact us:

Email: support@lanternwickstudio.com

Lanternwick Studio LLC
30 N Gould St, Ste N
Sheridan, WY 82801
United States